Shape Your Future with PINE

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Position Overview:

PINE Advisor Solutions (“PINE”) is seeking an Exchange Traded Product (“ETP”) Operations, Associate Director to join our team. The Associate Director will support PINE’s registered fund and ETP clients by providing trade operations oversight, corporate action support, compliance reviews, and reconciliation functions. This is a great opportunity for a detail-oriented professional to step into a client-facing leadership role with visibility across critical fund operation and compliance matters.

About PINE:

PINE is a dynamic and fast-growing organization that provides institutional-quality outsourced solutions for funds and investment managers. Our team is driven by the belief that we are contributing to something remarkable.

At PINE, we prioritize client service and a collaborative culture. The ideal candidate will be motivated, detail-oriented, eager to learn, and thrive in a high-performing and supportive environment. Our culture is built around an “all for one and one for all” philosophy. Your contributions matter, and we are a team that embraces challenges and believes in growing through doing.

Responsibilities:

• Execute and manage daily trading operations for client ETP issuers, ensuring creation and redemption trades are processed accurately, efficiently, and in compliance with PINE’s written supervisory procedures, regulatory standards and disclosures.
• Monitor real-time trading activity, proactively identifying and addressing any discrepancies, risks, and opportunities to mitigate risk.
• Collaborate closely with clients to understand standard order guidelines, and to obtain approval for custom order types.
• Perform detailed trade reconciliation and reporting, ensuring accuracy in records and swiftly resolving any discrepancies in coordination with other service providers.
• Leverage trading applications, proprietary oversight systems, and other software to complete tasks in an efficient and compliant manner.
• Communicate effectively with authorized participants, market makers, custodians, and internal stakeholders, ensuring clear and timely information exchanges, and smooth resolution of trade-related queries or issues.
• Complete regularly scheduled and ad-hoc reporting requests, including trade activity reports and quarterly reports to fund boards, and respond to other client and compliance requests.
• Support corporate action activities, such as fund launches, closures, and material fund changes, including reviewing fund regulatory filings for appropriate disclosure.
• Facilitate legal agreement negotiations by coordinating with numerous parties from agreement initiation through to execution and setup.
• Develop and maintain a deep understanding of market structures, regulations, and evolving industry practices to ensure ongoing compliance with SEC, FINRA, and exchange-specific rules governing ETP trading.
• Contribute to the continuous enhancement of trade desk procedures and documentation, promoting operational excellence, risk mitigation, and scalability.
• Regularly communicate and coordinate with PINE’s operations and compliance teams to share and promote best practices.
• Provide training and mentorship to junior operations staff, supporting team development and the maintenance of high professional standards.
• Stay informed on industry developments, product innovations, and service provider strategies, providing valuable market insights to inform tactical decision-making and client education.
• Participate in company-wide initiatives and events to promote corporate missions, brand, and client- and employee-focused approach to all service delivery.

Qualifications:

• Minimum of 3 years of experience in financial services, with a focus on ETP operations preferred.
• Bachelor’s degree required.
• FINRA Series 7 registration required
• FINRA and Series 24 preferred.and 63 a plus
• Excellent written and verbal communication skills.
• Proficient in the use of MS Office, with strong knowledge of Excel, PowerPoint and Word.
• Ability to manage multiple priorities and take initiative in a fast-paced environment.
• Strong time management and organizational skills.
• Proven ability to build and maintain effective working relationships with colleagues and clients.
• Team-oriented mindset with a positive attitude and strong interpersonal skills.
• Prior experience with operations, compliance, and regulatory matters impacting pooled investment vehicles and registered funds highly preferred.

Salary Range: $75,000 – $100,000

Work Model

• Open to remote candidates
• Hybrid preferred, working 3 days from our Denver office
• Occasional travel, including corporate headquarters or industry events

What You Can Expect From PINE

Work-life Balance

We trust you to be the expert on creating an environment that allows you to bring your best self to work. With unlimited vacation and flexible work-from-home options, we encourage a work-life balance that brings out the best in our team.

Be a Leader

At PINE, we prioritize ensuring that each team member has the chance to emerge as a leader and make substantial contributions to our company.

Experience an Environment of Learning

We place an emphasis on learning from each other and celebrating our unique expertise. There are abundant opportunities to learn and hone new skills.

Benefits and Perks

Health Insurance – we cover 100% of the cost for Employees!

A comprehensive selection of medical, dental, and vision health plans

Life and disability insurance

401(k) Savings Plan

Unlimited Vacation Policy

Flexible Work from Home Policy

Paid paternity and maternity leave

PINE Advisor Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This role will remain open for applications for at least two weeks from the date of posting. Please note that we may close the posting sooner if the position is filled before that time.